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Wholesale Channel FAQ

Wholesale Account, Order, Inventory, Payment Method, and Return Policy.

Can I Make a Wholesale Purchase?

In addition to individual smartphone and accessory sales, Phone Daddy also facilitates bulk purchases. If you are interested in bulk purchasing, please proceed by registering for a wholesale account. The availability of price breaks is contingent upo

Are There Any Requirements and How to Apply for a Wholesale Account?

Welcome to Phone Daddy's wholesale program! We are thrilled that you are interested in becoming a wholesale partner with us. Our wholesale program offers a range of benefits and opportunities for businesses looking to expand their product offerings a

How I Can a Place Wholesale Order?

First, make sure you create your Wholesale account. You can log in to your account in 2 ways:. 1. On the menu bar, select Wholesale. 2. Click on the Login Here button. 3. Enter the email used to open the account and input the 6-digit code that was se

What else does the phone come with?

For our Pre-Owen and Refurbish products:. For our Brand New Condition products:. For Brand New sealed, never-opened items, this will include any accessories provided by the manufacturer. These accessories could include headphones, a user manual, a po

How to Apply a Store Credit Code?

Applying a store credit code on your next purchase with our easy-to-use. Follow these simple steps to apply for your store credit and enjoy discounts on your favorite products. 1. After adding the item(s) to the cart, click CHECKOUT. 2. Enter the pro

Wholesale Shipping Policy

Our shipping policy for wholesale orders is designed to ensure a smooth and efficient delivery process for our valued wholesale customers. We understand the importance of timely delivery and strive to provide reliable shipping services that meet your

Phone Daddy Wholesale Warranty

If the device experiences malfunction or mechanical that occur under normal use conditions such as non-functioning volume buttons, camera, speaker, or microphone, it is covered by Phone Daddy’s 30 days. It begins on the date of purchase and lasts for

Which items are returnable?

Recognizing that unforeseen situations may arise necessitating a return, we've established a clear and efficient return process. Our return policy delineates which items are eligible for a wholesale return. Familiarizing yourself with our policy and

Phone Daddy Wholesale Return Policy

At Phone Daddy, we prioritize customer satisfaction and strive to provide a seamless experience for our wholesale partners. We understand that occasionally, returns are unavoidable due to various reasons, such as unexpected product malfunction. We ai

How to Return an Item at Phone Daddy?

Phone Daddy's wholesale warranty period is 30 days from the date of purchase. During this time, if you encounter any technical malfunctions with the device, such as a speaker or touch screen issues, you are eligible for a return. Additionally, if you

Are there any charges for returns?

At Phone Daddy, we are dedicated to offering our customers a smooth and stress-free shopping journey. Nevertheless, there are occasions where returns become essential. Recognizing the significance of transparency in return procedures, we endeavor to

How soon will I get my replacement, store credit, or refund?

Upon receiving your returned item(s), we will send you a confirmation email to let you know that we have received the product(s). Our team of experts at Phone Daddy will then carefully inspect the returned device(s) to ensure they meet our return pol

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