Phone Daddy Customer Support logo
Phone Daddy Customer Support logo

All collections

Wholesale Channel FAQ's

12 articles

Wholesale Account, Order, Inventory, Payment Method, Return Policy.


Can I make a bulk purchase?

Besides selling individual smartphones and accessories, Phone Daddy also offers bulk purchases. If you are interested in making a bulk purchase, please register for a wholesale account. Price breaks depend on the quantity that you buy. However, you w

Are there any requirements for opening an account?

There are no requirements for opening an account. However, in order to get the most out of your wholesale account, please provide the following:. Copy of the Resale permit in order to avoid sales taxes. Ability to pay with wire transfer or ACH (if yo

How can I register for a wholesale account?

Registering for a wholesale account is easy with Phone Daddy, here's how. Click Wholesale on the top right of the navigation bar/menu. Enter the Account Holder information. Select your Preferred Payment Method. Add the Reseller Permit Number. Enter y

How I can place wholesale order?

Here at Phone Daddy,  we offer fair and competitive prices on new and used tech, and here is the process of how to place a wholesale order:. First, make sure you create your Wholesale account. You can log in to your account 2 ways:. ⭐The first option

How to reset my account password?

Don't worry is easy to reset your password, here is how:. 1. Select the Account logo. 2. Enter the emails used to create the account. 3. Click Forgot password?. 4. Re-enter the  emails used to create the account. 5. Look for the Account password rese

Shipping Policy

Have questions about our shipping?. Here you will find all the details about Phone Daddy shipping. Enter your shipping information on the checkout page. Wholesale Domestic Orders:. We offer free ground shipping for all wholesale orders. For expedited

What else does the phone come with?

When making a bulk purchase, you will be receiving handset only.

Which items are returnable?

Any item that experiences a technical malfunction, this includes speaker malfunctions, touch screen malfunctions, and so forth. Our wholesale warranty is 30 days. You may also return a device that is not compatible with your desired carrier during th

How do I start the return process at Phone Daddy?

To start the return process, please begin by sending us an email at [email protected] Please include the following details within your email. Your order number. Name of the account holder. Name of your company. IMEI number (of the item(s) being

Phone Daddy return approval

Phone Daddy’s Return Approval policy is as follows:. The serial/IMEI number of the phone being returned to Phone Daddy MUST match the item we sold to you. Phone Daddy tracks each phone order’s serial number and IMEI number to deliver the correct prod

Are there any charges for returns?

The customer is responsible for return shipping charges only if the return is NOT due to defects. All phones with functional issues will be provided a prepaid label by Phone Daddy.If Phone Daddy finds nothing wrong with the item once it is received,

How soon will I get my refund?

After receiving the returned item, we will inform you via email that we have received the product. Then, our team of experts at Phone Daddy will inspect the returned device(s). Depending on the inspection report, you will be notified of the approval