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Wholesale Channel FAQ

Wholesale Account, Order, Inventory, Payment Method, and Return Policy.

Can I Make a Bulk Purchase?

Besides selling individual smartphones and accessories, Phone Daddy also offers bulk purchases. If you are interested in bulk purchasing, please register for a wholesale account. Price breaks depend on the quantity that you buy. However, you will nee

Are There Any Requirements for Opening an Account?

There are no requirements for opening an account. However, in order to get the most out of your wholesale account, please provide the following:. Copy of the Resale permit in order to avoid sales taxes. Ability to pay with wire transfer or ACH (if yo

How Can I Register for a Wholesale Account?

Registering for a wholesale account is easy with Phone Daddy. Here’s how:. Subscribe to our Newsletter (For Special Promotions and Discount Offers). After you apply for an account, our wholesale team will review your request. When your account is app

Wholesale Shipping Policy

Have questions about our shipping?. Here you will find all the details about Phone Daddy shipping. Enter your shipping information on the checkout page. Wholesale Domestic Orders:. The shipping cost associated with all wholesale orders is displayed a

What else does the phone come with?

When making a bulk purchase, you will be receiving handset only.

How I Can a Place Wholesale Order?

Here at Phone Daddy,  we offer fair and competitive prices on new and used tech, and here is the process of how to place a wholesale order:. First, make sure you create your Wholesale account. You can log in to your account in 2 ways:. 1. On the menu

How to Reset My Account Password?

Don't worry is easy to reset your password. Follow these steps to reset your Phone Daddy account password:. 1. Select the Account logo in the top-right corner of the Phone Daddy homepage. 2. Enter the email used to create the account. 3. Click Forgot

Phone Daddy Wholesale Warranty

If the device starts to malfunction or has mechanical issues, like the volume buttons, camera, speaker, or microphone stops working, it is covered by Phone Daddy’s 30-Days warranty. If there is a technical defect in the device, please contact us at s

Which items are returnable?

Any item that experiences a technical malfunction, this includes speaker malfunctions, touch screen malfunctions, and so forth. Our wholesale warranty is 30 days. You may also return a device that is not compatible with your desired carrier during th

How to Return an Item at Phone Daddy?

Phone Daddy's wholesale warranty period is 30 days from the date of purchase. During this time, if you encounter any technical malfunctions with the device, such as a speaker or touch screen issues, you are eligible for a return. Additionally, if you

Phone Daddy return approval

Phone Daddy’s Return Approval policy is as follows:. Once the return request is submitted, you will receive the return label via email on the following business day, also in the event of needing further details for the return we will contact you. DIS

Are there any charges for returns?

The customer is responsible for return shipping charges only if the return is NOT due to defects. All phones with functional issues will be provided a prepaid label by Phone Daddy.If Phone Daddy finds nothing wrong with the item once it is received,

How soon will I get my store credit, replacement, or refund?

Upon receiving your returned item(s), we will send you a confirmation email to let you know that we have received the product(s). Our team of experts at Phone Daddy will then carefully inspect the returned device(s) to ensure they meet our return pol

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