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Return Policy/Returns

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12-month warranty. 30-day money-back guarantee.

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What items are returnable?

You can return any item that experiences a technical malfunction, like speaker issues, touch issues, etc., within the 1 year warranty period. Effective after April 15, 2022, to all new online purchases. Plus, you can return a smartphone that is not c

What is the Return Policy at Phone Daddy?

Phone Daddy offers a 30-day return policy and a 1-year warranty. As long as you are in your 30-day return window, we will take the item back; however, you will be responsible for return shipping. If the item is returned during the 30-day return windo

How do I start a return?

To start the return process of an order, please follow these steps:. 1. Navigate to our Returns page. 2. Enter your order number and Zip code. 4. Select the item (s). 5. Select the reason for return. 6. Add details and click complete. Phone Daddy Ret

Phone Daddy Return Approval Policy

Phone Daddy’s Return Approval policy is as follows:. The Serial/IMEI number of the phone being returned to Phone Daddy MUST match the item we sold to you. Phone Daddy tracks each phone order’s serial and IMEI numbers to deliver the correct product. W

Are there any charges for returns?

DISCLAIMER: E and F AS-IS F devices are NOT functional phones you can activate and use like regular phones. These devices are sold AS-IS with NO WARRANTY and are NON-REFUNDABLE or EXCHANGES.

How soon will I get my refund?

DISCLAIMER: E and F AS-IS F devices are NOT functional phones you can activate and use like regular phones. These devices are sold AS-IS with NO WARRANTY and are NON-REFUNDABLE or EXCHANGES.

What happens to my refund if my card expires or my bank account is closed?

If the original account was closed, but you have another account at the same bank?. In most cases, the bank will be able to redirect the refund to your active account; both accounts must be under the same name. Please allow 5-7 business days for the

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