Phone Daddy Customer Support logo
Phone Daddy Customer Support logo

All articles

Return Policy/Returns

12-month warranty. 30-day money-back guarantee. (Not applicable for Wholesale)

What items are returnable?

You can return any item that experiences any malfunction, such speaker issues, touch issues, Camera, etc, within the 1-year warranty period. Additionally, you can return a smart device that is not compatible with your carrier during the first 30-day

What is the Return Policy at Phone Daddy?

To learn how to remove or delete an eSim from an iPhone, click here. Need more help? Feel free to get in touch with us here.

How do I start a return?

To start the non-wholesale return process of an order, please follow these steps:. 1. Navigate to our Submit a Returns page. 2. Login to your Phone Daddy Account. 3. You will receive a verification code via email, enter the code to access your Phone

Phone Daddy Return Approval Policy

At Phone Daddy, we value our customers' satisfaction and strive to ensure a smooth and transparent return process. Our return approval policy is designed to clarify the guidelines and procedures for initiating returns, ensuring that your experience w

Are there any charges for returns?

At Phone Daddy, we strive to provide our customers with a seamless and hassle-free shopping experience. However, there are instances where returns may be necessary. We understand the importance of transparency regarding return charges, and we aim to

How soon will I get my refund, store credit, or replacement?

Upon receiving your returned item(s), we will send you a confirmation email to let you know that we have received the product(s). Our team of experts at Phone Daddy will then carefully inspect the returned device(s) to ensure they meet our return pol

What happens to my refund if my card expires or my bank account is closed?

If the original account was closed, but you have another account at the same bank?. In most cases, the bank will be able to redirect the refund to your active account; both accounts must be under the same name. Please allow 10-15 business days for th

Powered by