What is the Return Policy at Phone Daddy?Updated a month ago
Phone Daddy offers a 30-day return policy and a 1-year warranty. As long as you are in your 30-day return window, we will take the item back; however, you will be responsible for return shipping.
- You can return your items within 30 days of receiving your shipment.
If the item is returned during the 30-day return window due to a defect, a prepaid label will be issued by Phone Daddy’s customer service (see Phone Daddy Approval Section).
If Phone Daddy finds nothing wrong with the item after receiving it back, the customer will be charged for the prepaid return label.
To get a refund or replacement, the phone must be in the same cosmetic condition as delivered by Phone Daddy.
All returns must be shipped with their accompanying order number, packaging, and accessories (if applicable).
If the item is still under manufacturer warranty, the device must be taken to the manufacturer for defects.
Gifts, promotional items, or Route Protection are not returnable.
DISCLAIMER: E and F AS-IS F devices are NOT functional phones you can activate and use like regular phones. These devices are sold AS-IS with NO WARRANTY and are NON-REFUNDABLE or EXCHANGES.
If the item is stolen or missing, it will not be eligible for a return request.