What is Order Protection and How does it work?Updated 8 months ago

Here at Phone Daddy, we value our customers, your satisfaction is our utmost priority which is why we offer Order Protection.

• Safety of Your Order: Package protection ensures that your order is well-protected during transit. It shields your purchase from any physical damage, like impacts, falls, or even exposure to harsh weather conditions to make sure the products you ordered reach you in the best possible condition.
• Securing Your Purchase: Package protection includes safety measures that safeguard against loss or theft during shipment. It's like an extra layer of insurance for your purchase, offering you peace of mind that your order is well-looked-after until it reaches your hands.
• Guaranteed Satisfaction: We want you to be completely happy with your order, and that includes the condition it arrives in. With package protection, we're taking extra steps to ensure you receive your product exactly as you expect it, in perfect condition.
• Saving Time and Money: Although package protection might seem like an additional cost, it can save you time and money in the long run. Without it, if your order gets damaged in transit, you might need to go through the process of returning the item and waiting for a replacement. Package protection is designed to prevent such hassles.
• Preserving the Quality of Your Purchase: With package protection, we're not just shipping you a product. We're delivering a promise - a promise of quality, reliability, and outstanding service. It's an assurance that you'll get exactly what you ordered, in the way you expected.

In a nutshell, order protection is all about ensuring that you have the best possible shopping experience with us. It's a way for us to take care of the little details so you can enjoy the products you love without any worries.

What is Order Protection?

Orderprotection.com covers your order for every major issue that can occur during shipping. Your order will be protected against loss, damage, theft, wrong item, defective item, and missing items.

How to add Order Protection to your purchase?

Simply go to the checkout and on the cart page and add Order Protection. Please note that by deselecting Order Protection, Phone Daddy cannot be held liable for any lost, damaged, or stolen items during transit. We strongly recommend that you consider keeping Order Protection enabled to ensure that your items are protected and secure during shipping.

How to file a claim with Order Protection?

Painlessly file a claim in our world-class portal through a simple guided quiz-style form in about a minute. You can submit a claim 30-45 days from the date you placed your order depending on the claim type.

How long does it take for the claim to get resolved?

This typically gets a response within an hour, and most claims are resolved that same day. Orderprotection.com has 24/7 support staff so you can expect responses and communication around the clock.

Need more help? Feel free to get in touch with us here.