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Shipping/Delivery

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Articles

Do I receive a tracking number with my purchase?

Yes, your tracking number would be issued to you via email, after your order has been processed.

Do you ship to U.S. territories?

Yes, we do ship to the U.S. territories and internationally.

What shipping carrier do you use?

We utilize FedEx and UPS as our main shipping providers. On occasion we use USPS.

What happens if my shipment is lost or stolen?

We do apologize for the inconvenience but on the off chance that this does occur, please consider the following:- If the customer purchased Route shipping protection with your order: the customer must report this to [email protected], to open a

Route protection

Route is shipping insurance that covers packages that are lost, stolen, or damaged in transit. With Route protection, returns for package damage must be reported within 5 days once the package is received.   Route ensures that customers get what they